Shipping & Delivery
Shipping Information
Domestic Shipping:
We currently ship exclusively within the U.S. Once your order is successfully placed at www.theaudiokeeper.com, you’ll receive a confirmation email. Orders are processed and shipped within 48 hours, Monday through Friday, excluding holidays.
Holiday Notice:
During peak holiday seasons, delivery times may be longer due to high shipping volumes. Please allow an additional 3–5 business days for your order to arrive. Thank you for your understanding.
Shipping Costs & Delivery Times:
All vinyl products are shipped from our U.S. warehouse. Delivery options vary by location:
Shipping Method | Cost | Carrier | Estimated Delivery (from order date) |
---|---|---|---|
Standard | Free | FedEx | 6–8 Business Days |
Expedited | $18.06 | FedEx | 4–6 Business Days |
Priority | $43.17 | FedEx | 2–4 Business Days |
International Shipping for Accessories:
Turntable accessories are shipped from China via YunExpress. Typical delivery takes 7–10 days. We appreciate your patience while your order is on its way.
Taxes:
All products purchased from the official Audio Keeper store have taxes included. No additional fees or taxes will be charged upon delivery.
Order Tracking:
Once your order ships, you will receive a tracking email to monitor its progress. Track your order here.
Delivery Issues:
Please ensure your shipping address is accurate at checkout. Audio Keeper is not responsible for lost orders due to incorrect address information and cannot offer refunds or replacements in such cases.
Customer Support:
For any questions or concerns, contact our support team at support@theaudiokeeper.com.