Shipping & Delivery

In a world full of music and hi-fi sound, we provide you with a first-class service to ensure that your order of high-fidelity vinyl turntables, turntable accessories and hi-fi speakers arrives in your hands safely and on time. We know what music means to your life, so we work hard to make every delivery a seamless and reliable experience.

1. Fast processing and shipping: After receiving your order, our team will start processing immediately to ensure the order is accurate. Normally, your order will be dispatched within 1 business day. We carefully package each product to ensure its safety during transportation.

2. Safe packaging: We are committed to making sure your items are safe and undamaged during shipping. To this end, we have adopted strict safety packaging standards to ensure that each item is carefully packaged to prevent any damage during transportation. We use high-quality packaging materials and tailor-make packaging solutions based on the nature and size of the items. Whether it is a fragile or breakable item, we pay special attention to its protection to minimize shipping risks. You can rest assured that our secure packaging policy is designed to ensure your items arrive in pristine condition, giving you peace of mind.

3. Safe and reliable logistics partners: We cooperate with experienced logistics partners like FedEx, UPS etc. to ensure that your orders are delivered safely around the United States. You can rest assured that no matter where you are, we will deliver your favorite hi-fi products to your door.

4. Real-time tracking: After your order is shipped, you will receive a tracking number, you can track your order status online at any time. This way, you have a clear picture of where your products are en route, ready for receipt.

5. Safety escort: We take a series of safety measures to ensure that your products are free from any damage during transportation. From the outer packaging to the inner protection, we make sure your hi-fi product arrives just as perfect as you.

6. The United States delivery: We support U.S. delivery at present, delivering the charm of hi-fi to all over the United States. No matter where you are (currently supports free shipping to the United States; if you live in other countries, you can contact our customer service team to inquire about more other shipping methods), we will do our best to ensure your order was delivered safely and quickly.

Information about the different shipping options for the United States: Standard, Expedited, and Priority Shipping.

  • Standard delivery service is free and takes 8-12 working days to reach the destination;
  • Expedited shipping service costs $18.06 and delivery time is 4-7 working days;
  • Priority shipping service costs $43.17 and the delivery time is 2-4 business days.

7. Customs Duties

For orders in the United States, our warehouse is located in California, United States, so customers are not required to bear any customs duties. This policy is designed to provide U.S. customers with a more convenient shopping experience, ensuring that they do not need to pay additional customs-related fees when placing orders, while ensuring that goods can be delivered faster. We are committed to providing customers with smooth and transparent logistics services to ensure that orders can reach their destination efficiently and without hindrance.

We know how important your hi-fi is to you, so we're going to work hard to provide excellent shipping and delivery to make your music experience even better. If you have any questions or special needs about our shipping and delivery process, please feel free to contact us via email support@theaudiokeeper.com. Thank you for choosing us and enjoying the wonderful journey of high-quality music with us!